Welcome to Debt Support Centre
The Debt Support Centre was created to provide FREE CONFIDENTIAL and INDEPENDENT ADVICE on how to deal with debt problems.
How Can We Help?
• During the Credit Crunch we have helped thousands of families with their debts
• We have specialist and trained Advisors who will offer you FREE HELP & ADVICE
• We can help even if you have already been issued CCJs and/or DEFAULTS
• If you have missed mortgage payments we can offer help and support
• We can offer you FREE SUPPORT and FREE ADVICE on a full range of financial matters
• We offer FREE and HELPFUL money saving tips
Remember, there is always a way out of debt. We are here to help.
What is the Debt Support Centre?
With the help of Debt Support you can be offered support to help you organise and manage your debts. We can help you to adjust your debts into one single monthly payment and will speak to your creditors on your behalf.
Our mission is to get your debt under control and to help ease the burden of debt.
We care about your debt. We also care about helping you to clear your debt. It takes discipline and due care and attention but we are here to offer full help and support for you. Our advisors care about your personal circumstances and are always more than happy to discuss your issues in detail and try to point you in the right direction.
It is our mission to speak to creditors on your behalf and, with the help of a single payment plan, to get you out debt once and for all. We are also always here to support you.
Debt Support is a leading company offering advice on debt issues. We are authorised to act on behalf of our clients and to help them to re-negotiate their debts with creditors.
Who should contact the Debt Support Centre?
If you’re experiencing any kind of debt problems. expert, impartial advice is invaluable. You’ll need to know such things as whether an IVA (Individual Voluntary Arrangement) or Debt Management Plan or another debt solution is your best option. But where can you find such reliable advice?
The answer is the Debt Support Centre, who can provide expert, honest and impartial advice. This is why anyone in serious debt should call us first, rather than put themselves at risk of ending up in the wrong debt solution.
Debt Solution
Finding the right debt solution can be a minefield and it is essential that you make the right decision and not get yourself deeper into debt. Debt Support Centre can offer you help and advice.
Debt Support will guide you and advise which debt solution is appropriate for your own circumstances. We offer expert honest and impartial advice.
The Debt Support Centre is authorised to help people like you to receive information on how to clear your outstanding debt. Offering different debt solutions to help you make the best choice available to you.
Debt Help
It is easy to fall into the “debt trap”; especially when it is so easy to obtain finance and unsecured loans from banks, building societies and other companies offering credit. Yet, it is not so easy to get out of the problems that can occur when things go wrong.
Loans companies and creditors pass you to a cold call centre whose sole purpose is to recover the money that has been loaned. Little do these organisations care about your personal circumstances nor do they seem particularly willing to help.
Debt Support offers our clients a service that means that you do have someone to turn to. We do care about your personal circumstances and will work with you by helping and advising the best way to alleviate yourself of your debt. And, although there can never be any guarantee, we aim to restructure your debts with your creditors on your behalf meaning you may never have to speak to your loan companies ever again.
Debt Management
Debt Support will deal with your creditors on your behalf and our aim is to take away the burden and stress that is placed upon people when loan companies start to turn sour as a result of your personal circumstances/finances falling into difficulty.
There are many ways in which we can help, although most commonly we advise and arrange Single Payment Plans for people. We can then focus on a long term plan of action and ultimately will aim for you to work towards full and final settlement of your debts (where clients are typically on a single payment plan for at least 18 months).
A single payment plan allows us to swoop all of your monthly payments into one payment that we distribute on your behalf. You only have to deal with Debt Support and pay to us your affordable monthly payment, by whichever means suits your personal circumstances (Direct Debit, Standing Order, Cheque, debit card). We will then contact all of your creditors and distribute that payment accordingly to all of your loan companies.
For many people debt management is the only way that you can avoid all of the stress and anxiety that debt can cause.
Debt Support understands that our clients need help and guidance. Our advisors are always on hand to do this and to give a shoulder of support to anyone who is feeling the stressful burden that debt can cause.
Debt Support has professional advisors who will manage your debt on your behalf. We will speak to, liaise with, write to and renegotiate with your creditors on your behalf.
All of our clients are appointed an individual and specific Debt Support Advisor that will deal with their specific account. There are no call centre people at Debt Support and you will always speak to the same people that are allocated as part of the Team dealing with your debt management programme.
We offer a very personal approach. Our ethos and hands on approach means that you are never treated like a number or a statistic. Our clients are treated with utmost respect and dignity and are encouraged to seek advice from our advisors to help alleviate stress and anxiety that debt can so easily cause.
Debt Advice
Debt Support Advisors will offer advice and guidance in order to aid and assist you meeting your responsibilities to the best of your ability and to help you to become debt free, whilst still ensuring that your monthly payments remain affordable.
Our work falls under the category of debt adjustment and enables Debt Support to:
1. Advise on how to restructure debts and free debt advice
2. Alter debt repayments and to organise and negotiate the early settlement of debts on a client’s behalf.
3. Contact creditors and/or negotiate with creditors on behalf of clients in order to make any of the above arrangements and offer debt advice
4. Provide a facility for the debtor to make a single repayment that is then distributed on their behalf to their creditors
5. Undertake reviews of the debtors’ financial circumstances and/or make payments on their behalf
6. Ascertain the contents of such information so held
7. Advise on how clients can determine or rectify their credit rating with institutions that may hold data relevant to their financial standing
Debt Management
Debt Support offers a Full and Final Settlement Service. As a licensed Debt Adjuster, Debt Support seeks to incorporate a Full and Final Settlement arrangement into your debt management plan in order to write off as much of your outstanding debt as possible.
Realistically, most clients enter into a debt management plan and, usually following a period of 18 months, if the client has a lump sum available to pay off their finance, a full and final settlement figure can be reached that will wipe out up to 70% of the remaining debt.
We take into account any agreements where creditors have not been willing to freeze your interest payments, so of course giving those debts priority. Our mission is to help you to get out of debt as quickly as possible.
We care about your debt. We also care about helping you to clear your debt. It takes discipline and due care and attention but we are here to offer full help and support for you. Our advisors care about your personal circumstances and are always more than happy to discuss your issues in detail and try to point you in the right direction.
It is our mission to speak to creditors on your behalf and, with the help of a single payment plan, to get you out debt once and for all. We are also always here to support you.
We will carry out an affordability checklist for you and help you to prioritise your debt. An advisor will run through an Income/Expenditure summary with you and help to determine and prioritise your outstanding finance.
Debt Consolidation
Debt Support will calculate your income and determine what you feel is affordable to repay your creditors. We will help you to lower the amount that you are currently paying to each creditor and to re-negotiate/adjust with your creditors the monthly amounts that you pay.
Debt Support is focused on the affordability of our clients to repay their debt and to ultimately help you to relieve you of the burden of fixed monthly payments that you may currently be struggling with.
Our aim is to help you to manage your debts (which may be with many creditors) and consolidate this amount into one single monthly payment. Debt Support terms this a Single Payment Plan, and the aim of this is to help you control your debt by purely focusing on one simple monthly payment.
This amount is determined by our affordability check and we can then proceed to prioritise your debt on your behalf and distribute the appropriate and proportionate amount of funds to your creditors.
It is essential that we determine your affordability as accurately as possible. We want to keep your monthly payments both affordable and efficient; ultimately we want to help you to be free of debt. This is achieved by a Final Settlement agreement that we can help clients with, and which you can read more about.
You will be appointed with a case manager/advisor that will help to manage and administer your account for you. They are on hand to help, advise and keep you informed and updated with the progress of your debt management plan.
Debt Support promise to all our clients to always keep clients informed on a regular basis, to manage your debt efficiently with your creditors and to conform to the highest possible ethical standards and treat you with the necessary respect and due care and attention to your account.
Debt Support wishes all clients to be back on there feet and our mission is to help you to achieve this as soon as possible. On average, our debt management plans run for 57 months. We perform annual reviews for clients and aim to get you back on your feet and free of your debt as soon as possible and to your benefit (so that interest payments are kept as low as possible over the term).
Citizens Advice Bureau (CAB) and Free Debt Advice
The information that we provide is to offer basic debt advice and simple guidelines on how to deal with money problems and debt. It is vital not to panic about the debt you have and not to ignore them as they will not go away on their own.
If you are worried about your debt and need free confidential advice you can contact the Debt Support Centre (freefone). Your local Citizens Advice Bureau can also give you advice about debt problems.
Prior to tackling your debts or debt problems you must gather information about your financial affairs. You should make a list of all of the people and companies that you owe money to (creditors).
Make a list of the following information:
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the name and the address of each creditor or person you owe money to.
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the account and reference numbers
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each amount you owe
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the copy of each loan agreement you entered into
It is also prudent to retain the latest statement for every debt in one place so that they can be found easily when needed. If you have received letters that require urgent attention, ie from the courts, you must act quickly and get advice immediately from somebody experienced.
If you've received any court papers or letters that seem urgent, you may need to act quickly. If you are not sure from the papers what you should do next, get advice straight away from an experienced adviser.
The Debt Support Centre are able to offer free expert help, guidance and support. Debt Support can be contacted via Freefone 0800 005 2040. Your local Citizens Advice Bureau will also be able to offer help and debt advice.
Once a list has been made of all of your creditors you must work out which ones to deal with first. You must deal with some debts before others because the consequence of not paying certain debts can be much more serious than for others.
Priority debts
Priority debts include:
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mortgage repayments or rent arrears. If you fail to pay these you could lose your home.
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fuel supply arrears. If you fail to repay these debts you could face having your fuel supply disconnected.
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council tax arrears. If you fail to pay your council tax then a court can instruct bailiffs to remove your personal goods. Following this if you fail to pay you could face the prospect of prison.
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court fines, for example, magistrates court fines or traffic offences. If you fail to pay these the court can instruct bailiffs to remove your goods. Following this, if you still have arrears that are unpaid, you can be sent to prison. Parking penalties that are issued by local authorities are not priority debts.
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arrears of maintenance payments that are payable to an ex-partner or to children. This includes Child Support you owe to the Child Support Agency. If you fail to pay these, a court can instruct bailiffs to take your goods. If you still have arrears unpaid, you can be sent to prison.
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income tax or VAT arrears. Simply put, you could be sent to prison for non-payment of income tax or VAT.
You must carefully consider which debts you treat as priority debts. You must be able to justify why you treat certain debts more importantly than others as you may need to explain this to a court of law. The Debt Support Centre can offer free support and guidance to you.
For failure to pay non priority debts you cannot be sent to prison. However, if you fail to make offers to pay these debts and do not explain why, then your creditors may take you to court. If you still fail to repay those debts following a court order then your creditors could take further action and instruct bailiffs to remove your property which will be used to cover your debts.
Debt Advice
Do not ignore letters or phone calls from creditors that you consider to be priority creditors. You should get in touch with them as soon as possible and explain why you are in debt. You should follow up any phone calls in writing and confirm to your creditors what was verbally agreed. You should retain copies of letters that you have sent.
The Debt Support Centre can help you to write to your creditors. Your local Citizens Advice Bureau are also able to on your behalf.
The Debt Support Centre can issue holding letters to your priority creditors if they are threatening to take court action or have already began taking court action against you and you need a little time to sort out your finances. Debt Support would request that they do not take any further action during this time. For more about negotiating with your creditors speak to an expert advisor today on 0800 005 2040.
If you have enough money left over after paying your priority creditors and essential expenses there might be the possibility of entering into an Individual Voluntary Arrangement (IVA).
IVA
An IVA is a legal agreement that you enter into with your creditors (usually non-priority creditors) to repay your debts. This could either be in part or in full and the arrangement is negotiated, written up and checked regularly by an independent solicitor or accountant called an “Insolvency Practitioner”.
Debt Consolidation and Consolidation Loans
If you have enough money left over after paying your priority creditors and for your essential expense you may want to consider a loan that will repay all of your non-priority debts. This is called a consolidation loan. You can use a consolidation loan to pay off things like credit card debts, loans and any other unsecured debt.
It’s usually not a good idea to borrow more money to repay your existing debts as this can make things worse and cost more over the long term. Many creditors ask for the new loan to be secured against your home. With this in mind you could lose your home if you don't keep up the payments and could leave you in a much worse financial position.
Debt consolidation should only be an option if you can afford the repayments, have stable finances and are diligent at controlling your spending.
If you do take out a consolidation loan then be very careful that you do not end up with more debt than you started with. Be very careful not to borrow money from someone without a licence as this is against the law.



